Clinic WhatsApp & CRM Workflow

Explore a non-clinical enquiry workflow and the administrative time it could release. No patient data is needed for this example. The starting figures are example assumptions, not benchmarks or a quote.

Released time is capacity value, not a payroll saving. It becomes financial value only if you redeploy that time productively or remove a real cost. Validate handling time, coverage and quality in a pilot. This is not clinical decision support, triage or a patient-outcome forecast. Approved data handling and human escalation are prerequisites.

Hours released = monthly items x (current minutes - modelled minutes) x workflow coverage / 60. Capacity value = hours released x loaded hourly cost.

Year-one net value = monthly capacity value x (12 - delay months) - setup - 12 x monthly running costs. ROI = net value / total modelled costs x 100. Total costs are setup plus 12 months of running costs.

Payback = delay + (setup + running costs during the delay) / monthly value after running costs. It is not reached if that monthly value is zero or negative. Benefits are held constant after the delay; there is no gradual ramp-up. Tax, VAT, financing, inflation and unentered costs are excluded. This is a planning estimate, not a quote or financial forecast.

Figures stay in this browser tab. They are not sent to Digitbite with an enquiry.